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Citigroup’s new London HQ offers a view into flexible working future


Citigroup is offering its vision for the future of flexible work with the release of new plans to transform its London headquarters.

The Wall Street bank is to overhaul its iconic Canary Wharf Citi Tower — home to its U.K., Europe and Middle East operations — in a major bet on the continued relevance of in-office work in a post-pandemic world.

The plans, released this week alongside a video preview, will see the 42-story tower redesigned with flexible working, team collaboration and technology at its core.

“Our aim is to create an environmentally sustainable, innovative and exciting place to work, incorporating modern design, state-of-the-art technology, and best practices in employee and client spaces,” said David Livingstone, Citi’s EMEA chief executive.

The sustainability-oriented designs will aim to lower energy consumption and incorporate a series of green spaces, as well as a ground floor meeting point accessible to the general public.

“Well-being has been put at the heart of the project by introducing innovative collaboration spaces, enhanced connection, state-of-the-art amenities and impactful access to greenery, promoting biophilia,” said Yasmin Al-Ani Spence, director at WilkinsonEyre, lead designer of the project.

Conceptual image of common workspace in Citi’s new Citi Tower London headquarters.


The project is expected to be completed in 2025 and will reportedly cost around £100 million ($133 million).

The 20-year-old building was originally purchased by Citi in 2019 in a signal of its continued commitment to London as a financial hub even as the capital faced warnings of a post-Brexit exodus.

“Citi Tower is a significant investment in our people and our growing business in the UK and the broader EMEA region,” Livingstone added.

To return to the office or not to return?


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